Camera & SIM
What does the "Camera connection lost" alarm mean?
The "Camera connection lost" alarm indicates that there is a loss of connection between your camera device and the Nordic Gamekeeper system. This alarm is triggered when the device is unable to estab…
What does the alarm "payment for subscription failed" mean?
The "Payment for subscription failed" alarm is triggered when the payment for your subscription to Nordic Gamekeeper's services was unsuccessful. This alarm notifies you that the payment transaction…
What does the alarm "Subscription total usage or expired" mean?
The "Subscription total usage or expired" alarm is a notification from Nordic Gamekeeper regarding your Cloud Camera/NG-SIM data subscription. This alarm is triggered when your subscription has reach…
What does the alarm "Payment for subscription failed due to authorization error" mean?
The "Payment for subscription failed due to authorization error" alarm indicates that there was a problem processing your subscription payment for Nordic Gamekeeper's services. In short: The alarm si…
What does the "Wrong FTP Password" alarm mean?
The "Wrong FTP Password" alarm indicates that you have entered an incorrect FTP password in your third-party camera, which prevents the camera from establishing a connection with the FTP server. This…
What does the "Camera SMTP login failure" alarm mean?
The "Camera SMTP login failure" alarm indicates that there is a login failure when your camera attempts to connect to the SMTP server for email notifications. This could be due to incorrect SMTP logi…
What does the "Camera multiple photo channels" alarm mean?
The "Camera multiple photo channels" alarm indicates that you have likely configured both SMTP (email) and FTP (file transfer) settings in your third-party camera for photo uploads. This can cause co…
What does the "Camera battery critical" alarm mean on Cloud Camera?
The "Camera battery critical" alarm indicates that the battery level of your Cloud Camera is critically low and requires immediate attention. This alarm serves as a reminder to replace the AA batteri…
What does the "NG-SIM terminated, subscription migrated to gallery" alarm mean?
When you receive the alarm "NG-SIM terminated, subscription migrated to gallery" it means that your NG-SIM subscription has been terminated, and your subscription has been automatically migrated to t…
What does the "Subscription usage threshold reached" alarm mean?
The "Subscription usage threshold reached" alarm indicates that you have reached the usage limit of your NG-SIM subscription. This alarm means you have used all the available data for the current mon…
What does the alarm "NG-SIM will be terminated in 14 days and subscription migrated to gallery" mean?
The alarm "NG-SIM will be terminated in 14 days and subscription migrated to gallery" indicates that your NG-SIM subscription is approaching its expiration date. After termination, your subscription…
What does the "Battery low" alarm mean?
The "Battery low" alarm indicates that the battery level of your Cloud Camera is running low. This alarm serves as a reminder that the camera's power source needs attention to ensure uninterrupted op…
What does the "Payment for subscription failed due to bank declined" alarm mean?
The "Payment for subscription failed due to bank declined" alarm indicates that the payment for your subscription was not successful because your bank declined the transaction. This alarm is triggere…
What does the alarm "Camera storage almost full" mean?
When you receive a notification stating "Camera storage almost full," it means that the storage capacity of the SD card in your Cloud Camera is reaching its limit. The SD card is the memory card used…
What does the alarm "Payment for subscription failed due to insufficient funds" mean?
If you receive an alarm stating "Payment for subscription failed due to insufficient funds," it means that the payment for your subscription could not be processed successfully because there were not…
What does the alarm "Payment for subscription failed due to expired or missing payment method" mean?
If you receive a notification stating that the payment for your subscription has failed due to an expired or missing payment method, it means that the payment could not be processed successfully. Thi…
What does the alarm "Camera storage full" mean?
When you receive an alarm indicating "Camera storage full," it means that the storage capacity of the camera's memory is completely utilized and there is no more space available to store new photos.…
