Why am I not receiving notifications from the Nordic Gamekeeper app on my Android device?

Claes Updated by Claes

We've noticed that some Android devices may block push notifications from apps depending on certain settings or if the device is in sleep mode. Here are a few steps you can try to ensure notifications are working properly:

  1. Check the settings in the Nordic Gamekeeper app:
    • Open the Nordic Gamekeeper app.
    • Go to the device settings and ensure that “All notifications” is enabled under Push Notifications.
  2. Review the notification settings for Nordic Gamekeeper in your phone's settings:
    • Open your phone's settings and navigate to “Apps” > “Nordic Gamekeeper.”
    • Ensure the following settings are enabled:
      • Notifications: Allowed
      • Permissions: Notifications should be allowed
      • Mobile Data: Allow background data usage and enable data usage when data saver is active
      • Battery: Set to “No restrictions”

Please reach out if you have further questions—we're here to help!

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