What does the "Wrong FTP Password" alarm mean?

Claes Updated by Claes

The "Wrong FTP Password" alarm indicates that you have entered an incorrect FTP password in your third-party camera, which prevents the camera from establishing a connection with the FTP server. This alarm serves as a notification that the FTP credentials entered in your camera settings need to be corrected.

To resolve the "Wrong FTP Password" alarm, please follow these steps:

  1. Check FTP settings in your camera: Access the settings menu of your third-party camera and verify the FTP configuration. Ensure that the FTP server address, username, and password match the information provided in the Nordic Gamekeeper app.
  2. Access FTP details in the Nordic Gamekeeper app: Open the Nordic Gamekeeper app and navigate to the NG-SIM settings by clicking on your added NG-SIM. Then, select "Settings." Here, you will find all the essential FTP details required for your camera, including the server address, username, and password.
  3. Update FTP settings in your camera: If you find any discrepancies between the FTP settings in your camera and the details provided in the Nordic Gamekeeper app, make the necessary changes in your camera settings. Enter the correct FTP server address, username, and password to ensure a successful connection to the FTP server.
  4. Test the FTP connection: After updating the FTP settings in your camera, perform a test to check if the camera can establish a connection to the FTP server. Capture a test image or initiate a transfer to verify that the FTP connection is functioning correctly.

By following these steps and ensuring that the correct FTP settings are entered in your camera, you can resolve the "Wrong FTP Password" alarm and enable the camera to connect successfully to the FTP server. If you encounter any difficulties or have further questions, please reach out to Nordic Gamekeeper support for assistance and guidance.

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