AI Support

How do I update profile information in the app?

How do I register a Nordic Gamekeeper account?

How do I reset my password?

What is the new AI image recognition feature in the Nordic Gamekeeper app?

What does SD-card cycle mean in the Cloud Camera® settings?

How do I filter images in the gallery to show only animals, people, or vehicles?

How does AI filtering work when it is active?

Does the AI feature work both day and night?

Is there a limit to how many objects can be identified in an image?

Can I save specific images as favorites?

How does the filtering work in the app?

Why are no images appearing in my gallery after I activated the AI feature?

Can I use the AI feature with a third-party camera?

Why do I see rectangles in my images?

What is the advantage of the AI image recognition feature?

Do I need an internet connection to use the AI feature?

How accurate is the AI image recognition?

What resolution is required to use the AI image recognition feature?

How do I activate AI image recognition on my images?

Are there any recommendations for optimal performance of the AI image recognition feature?

Does the AI image recognition feature use more data?

Is there a limit to how many images I can analyze with the AI feature?

What does PIR delay mean in Cloud Camera® settings ?

What is included when buying an NG-SIM®?

How do I update my Cloud Camera® firmware?

Which batteries can be used with the Cloud Camera®?

Which settings should I fill into my third-party camera when using NG-SIM?

How do I get started with my Cloud Camera®?

How do I update my payment method for my subscription?

How do I format my Cloud Camera?

How does the payment of an NG-SIM® subscription work?

What does PIR sensitivity mean in the Cloud Camera® settings?

Why do I not get network coverage with NG-SIM®?

How many NG-SIM®s can I connect to my account in the app?

What happens if payment fails or isn’t paid with NG-SIM®?

What does "shutter speed" mean in the Cloud Camera® settings?

What does “time lapse” delay mean in settings with Cloud Camera®?

Why can't I change the settings on my Cloud Camera®?

How many NG-SIM® can I connect to my account in the Nordic Gamekeeper app?

Does NG-SIM® work with all cameras?

Can I move NG-SIM® between different cameras/brands?

Does the image resolution affect the consumption of data/MB?

Where do I see my data consumption of my NG-SIM® subscription?

What do I need to do to get NG-SIM® up and running with the Nordic Gamekeeper App?

Why can’t I dismiss the alarm on my unit in the NG app?

Why does my camera send duplicates of pictures with NG-SIM®?

Is it possible to request the Cloud Camera® to capture a photo on-demand?

What do I need to do to get my NG-SIM® up and running with the Nordic Gamekeeper app?

Where do I find the FTP settings for NG-SIM®?

Where do I find the SMTP settings for NG-SIM®?

Where do I find the APN settings for NG-SIM®?

I'm recieving too many pictures, how do i fix that?

What does “sequence” mean in the Cloud Camera® settings?

Why am I not able to place the pin for my unit on the map during the installation process?

What does upload resolution mean in the Cloud Camera® settings?

What does upload interval mean in the Cloud Camera® settings?

What does “photo resolution” mean in settings with Cloud Camera®?

What does capture mode mean in Cloud Camera® settings?

How should I position the Cloud Camera®?

What is adaptive configuration on Cloud Camera®?

How many MB are included in the Cloud Camera® subscription?

How can I view my data usage on my subscription?

What is the difference between the levels of the Cloud Camera® subscription?

Where do I change the settings on the Cloud Camera®?

When does Cloud Camera® download the settings?

What happens if the battery drops too low on the Cloud Camera®?

Is it possible to send SMS with NG-SIM®?

How many MB are included in the subscription for NG-SIM®?

My NG-SIM® data/MB is running out quickly. What should I do?

Which SD-Cards works with the Cloud Camera®?

My camera does not send pictures with NG-SIM®, what could be the reason?

Can the subscription level be changed on NG-SIM®?

Should I use SMTP or FTP with NG-SIM®?

What do the LED's on the Cloud Camera® indicate?

Where can I see the images sent from Cloud Camera®?

What does activity time mean in the Cloud Camera® settings?

Which mobile network is needed for NG-SIM®?

Can I send pictures from the camera to more than one email address with NG-SIM®?

Where do I find the settings for NG-SIM®?

What does capture mode mean in the Cloud Camera® settings?

What is the subscription price for the Cloud Camera®?

What network is needed to use FeedCon®?

Can I change the subscription level on FeedCon®?

Why doesn't Bluetooth work with the remote control on FeedCon®?

Which battery is compatible with Nordic Gamekeeper feeders?

How do I change the schedule time on my feeder?

How can I enable Astro mode on my feeding schedule for my feeder?

How do I connect NG-SIM® to my already installed FeedCon®?

How to calibrate FeedCon®?

How do I connect Nordic Gamekeeper Cloud Camera to my already installed FeedCon®?

How does the communication between FeedCon® and the Nordic Gamekeeper app work?

If I want to test my FeedCon® out in the field, how do I do it?

Why can't I choose Astro mode with FeedCon®?

Is FeedCon® compatible with all feeders on the market?

How much power can the FeedCon® handle from a solar panel?

Can I move FeedCon® between different feeders/brands?

What do I need to do to get my FeedCon® started?

What kind of battery can I use to connect to FeedCon®?

How much power does FeedCon® consume?

How weatherproof is FeedCon®?

Is FeedCon® theft-proof?

Do I need to buy a SIM card to use FeedCon®?

How many kg does the feeders hold?

How many days does the feed last in the feeders?

What is the total height of the feeders?

How do I activate food save mode on my feeder with activity sensor?

How do I add a schedule time on my feeder with FeedCon®?

How do I activate food save mode on my feeder/FeedCon with an activity sensor?

What is the Nordic Gamekeeper gallery?

How do I connect a trail camera to my already installed FeedCon®?

What happens if my subscription expires?

How many FeedCon® devices can I connect to my account in the NG app?

What happens if I plug in the wrong cord in the wrong pins in FeedCon®?