What does the alarm "Camera storage almost full" mean?
When you receive a notification stating "Camera storage almost full," it means that the storage capacity of the SD card in your Cloud Camera is reaching its limit. The SD card is the memory card used…
What does SD-card cycle mean in the Cloud Camera® settings?
When the SD-card cycle is turned on, the camera will automatically delete the oldest photo on the SD card when it needs to make room for new ones. This means that the SD card will never become full,…
How does the payment of an NG-SIM® subscription work?
On the first day of every month, the amount for the active NG-SIM® subscription level will be charged from the credit card linked to NG-SIM®. If the payment fails, the system will notify you and atte…
What does the alarm "Camera storage full" mean?
When you receive an alarm indicating "Camera storage full," it means that the storage capacity of the camera's memory is completely utilized and there is no more space available to store new photos.…
What does the "Camera SMTP login failure" alarm mean?
The "Camera SMTP login failure" alarm indicates that there is a login failure when your camera attempts to connect to the SMTP server for email notifications. This could be due to incorrect SMTP logi…
Can I move NG-SIM® between different cameras/brands?
Yes, you can transfer your active NG-SIM® to a different camera/brand. Add the details of the setting from your active NG-SIM® to your new camera. NOTE! Do NOT press “Remove NG-SIM®” from the app if…
